Thello Day trains
Thello trains are international trains operating between France and Italy. The trains operate both during the day and overnight. During daytime, you can travel on board the Thello day trains from Marseille or Nice to reach Genoa or Milan. When travelling overnight, you can take the Thello night trains from Paris to reach many cities in Italy, including Milan and Venice. Attendants are available at all hours on the Thello trains.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Thello Day trains tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Bar buffet car Access to the bar buffet car where snacks and beverages can be bought. small>|
|Comfortable seats Spacious seats with a headrest and generous legroom. small>|
|Reclining seats Cosy with more legroom, reclining seats are ideal to enjoy the trip. small>|
|Power sockets Ideal to plug your laptop, phone or any electronic device from your seat. small>|
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Common Questions, Simple Answers
Q. How do I get a promo code?
A. The best way to stay informed of all current promotions and to receive promo codes is to create a user account and to subscribe to our newsletter. All publicly available promo codes can be found on our Deals page. We also issue individual, one time use promo codes at our discretion to customers who are eligible for certain discounts or have participated in certain promotions or marketing activities.
Q. Can I request preferences for assigning my seat, such as a forward facing seat, a window, or an aisle?
A. You can make a request for seat locations on the train for some trains, the option will be presented to you when you select a specific train ticket fare. Seat selections cannot be guaranteed, but will be taken into consideration when the reservation is completed. If confirming a seat preference is essential, please contact us prior to booking using the Contact Us page.
Q. I placed a booking on your website but received a message saying my booking needs to be reviewed by a Travel Consultant. Why?
A. Sometimes, certain products within your booking are not available for confirmation at the time of booking and one of our Travel Consultants needs to manually confirm your booking. Once confirmed, we will contact you to advise it has been finalized and issued.
Q. Are there luggage handling services at the station for groups?
A. Yes, luggage handling is offered at select train stations in Europe. Please contact our group department for more details.
Q. How do I connect between train stations in the same city?
A. There is often an easy connection by public transportation between train stations within the same city or town.
Q. Who is eligible to buy a rail pass?
A. Rail passes are available to anyone except residents of Europe, the United Kingdom, Morocco, Turkey or any of the countries of the former Soviet Union. If you’re a resident of these countries we can’t sell you our rail passes, but there are other similar options available to you such as the InterRail pass.
Q. What types of sleeping compartments or accommodations are available on overnight trains?
A. There are Second class, First class, and on some overnight trains, Premier class accommodations.
In Second class, you can relax in a reclining seat, a ‘couchette’ that is a shared compartment with up to 6 beds, or a compartment with 3 to 4 beds.
In First class, you’ll share a more relaxing locking compartment with one or two beds and a wash basin in the compartment.
Lastly, on some trains, you can book a Premier class ticket for a great night of sleep with private, lockable accommodations for one or two, a private shower and toilet, and includes breakfast and on some trans, dinner.
Sleeping accommodations vary by train type and by route. Be sure to read the product details for the overnight train you’re interested in to see what that train offers in each class of service.
Q. Do you offer maps of European train stations?
A. We do offer links to Google Maps for many European train stations. At this time we do not have specific layouts of any train station interiors in Europe.
Q. What is a Rail Pass?
A. A rail pass is a travel document that entitles you to travel on European trains in a specific geographic area (country/countries), for a specific number of days.
Be mindful that having a rail pass doesn’t necessarily mean that you can hop on any train at will, within the geographical area covered by your rail pass. Depending on the country, the type of train and the route, you may need to purchase seat reservations at an additional cost.
Lastly, rail passes are packed with additional benefits, also known as rail pass bonuses which can range from discounted shopping in retail stores, to preferential rates on other modes of transportation like ferry or bus, to rebates on hotel nights, reduced admission at museums attractions, and more.
Q. My credit card has been declined. What should I do next?
A. If your credit card has been declined it’s important to first make sure that you have entered your credit card information correctly. Next, check to make sure that the funds required are available in your account as the transaction may have been declined by your card issuer for this reason.
To protect our customers, we also employ a booking verification system to help us identify and block suspicious transactions. It is possible that certain characteristics associated with your booking or method of payment has triggered an alert with our booking verification system. If you continue to experience difficulty, please contact us via our Contact Us page for assistance. Alternatively, you can also try to use a different credit card.