Enjoy a journey on the Jungfrau Railway, in operation for over 100 years, using the Jungfrau Travel Pass. Choose the pass that best fits your travel plans from 3 to 8 consecutive days. With this pass, you will have access to the entire Jungfrau Railway, giving you the opportunity to explore and be swept away in the majestic scenery. In addition, you can journey to Jungfraujoch, Europe’s highest-altitude railway station standing at over 3,450 metres above sea level. The Jungfrau Travel Pass provides you with everything you need to embrace Switzerland’s natural beauty!
Jungfrau Travel Pass - Top of Europe
Experience the diverse Jungfrau region with one great pass
- The Jungfrau Travel Pass entitles the holder to travel on the Jungfrau Railways network
- Highlight of a one day excursion to Jungfraujoch - Top of Europe
- Issued as an exchange voucher
- Children under 6 travel free sharing adult passenger’s seat
• Includes a choice of a voucher valid for 3, 4, 5, 6, 7 or 8 consecutive days of travel.
• Free travel on the Jungfrau Railways network which includes travel between Interlaken Ost – Lauterbrunnen, Grindelwald - Kleine Scheidegg or Lauterbrunnen.
• Excursion from Eigergletscher to the Jungfraujoch Top of Europe.
• Rail Europe voucher is exchanged for your Jungfrau Travel Pass - Top of Europe.
• Discounted rates are only available with a Swiss Half Fare Card.
• Children under 6 are free.
• Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note: these children will be required to purchase a ticket.
• The excursion from Eigergletscher to the Jungfraujoch – Top of Europe may only be used once only in conjunction with your Jungfrau Travel pass and the Rail Europe voucher must be exchanged at the same time as your Jungfrau Travel Pass voucher. Seat reservations recommended for travel between May - October and can be made at any Jungfraujoch Station.
• The Jungfrau Travel Pass - Top of Europe is valid for travel from May 5th to October 21st, 2018.
• Tickets and the Swiss Transfer ticket are not valid for rail pass discounts.
• Vouchers are valid for six months from the date of purchase.
• Prices are subject to change
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Common Questions, Simple Answers
Q. What is the 7:00 pm rule?
A. Overnight train journeys departing after 7:00pm and arriving after 4:00am without any change of train will count as one travel day. The date of arrival should be recorded on your rail pass.
Overnight train journeys departing after 7:00pm that arrive or involve a connection between midnight - 4am count as two travel days on your rail pass.
Q. I'm looking to book a train on your site but I can't find it, why?
A. We know it can be frustrating when what you’re looking for is not displaying, let us help, as there could be several reasons for this happening.
1. It could be the case that it is too soon to book the train you wish to travel on. Typically, trains can be booked 3 months in advance. Of course, this can vary by carrier and time of year. Some trains have a longer booking horizon.
2. The train or fare you are looking for is not available. Depending on the time of year, time of day, or train you are looking for, it could be the case that there are no available seats for booking. If your travel dates are flexible, you can select an alternate travel dates to see if the train you are looking for displays.
3. Scheduled track work or maintenance could be scheduled for the day/time you are looking to travel. Carriers will close reservations for these scheduled dates, meaning they will not appear on our site to book.
4. Some trains are private lines or operated by carriers that do not allow other distributors to offer them. In these cases, tickets will need to be secured locally at the station.
Q. Can I request preferences for assigning my seat, such as a forward facing seat, a window, or an aisle?
A. You can make a request for seat locations on the train for some trains, the option will be presented to you when you select a specific train ticket fare. Seat selections cannot be guaranteed, but will be taken into consideration when the reservation is completed. If confirming a seat preference is essential, please contact us prior to booking using the Contact Us page.
Q. If there’s been a strike, how do I request reimbursement through the Rail Protection Plan™?
A. Only some train tickets are eligible for reimbursement due to strikes. Please send your tickets back to our Rail Europe office at the address included in the Rail Protection Plan™ documentation that accompanied your train tickets or rail pass, and include the traveller’s Request Form.
A European railway official at the station must have stamped the train ticket indicating it was not used due to a rail strike. Requests for refunds of printed e-tickets in relation to a rail strikes must follow the procedure mentioned above. If the e-ticket has not been printed, requests for reimbursement can be e-mailed to email@example.com, prior to the train departure date.
Notice of any refund request in relation to a strike must be given within thirty 30 days of your return from Europe. Rail passes are generally not eligible for a refund in cases of a strike under the Rail Protection Plan™.
Q. Can I get off the train and get back on later using my train ticket?
A. In most cases, this is not possible. Train tickets that include a reservation are only valid for a single ride on the train for which the reservation was issued. While stepping off the train is possible if the train makes intermediary stops, you wouldn’t be allowed to resume your trip by boarding another train with the same ticket. Your train ticket is only valid on the train printed on it.
Open train tickets may be the exception. They can allow you to hop off and back on another train on a given route to continue your itinerary, as long as that new train doesn’t require or offer reservations. Special conditions do apply for breaks on regional trains, so it’s a good idea to confirm locally.
If you’re traveling with an open ticket and a reservation for your original train, you forfeit that reservation for the remaining part of your journey when you hop off. You may hop back on another train that doesn’t require a reservation, but you’d essentially be traveling with an open train ticket only and not have a reserved seat. Again, special conditions do apply for breaks on regional trains, so it is a good idea to confirm locally.
Q. How much luggage can I take on an overnight train?
A. There are usually no restrictions on the amount of luggage that may be brought on an overnight train, but there is limited space in the compartment to store the luggage. A small luggage rack and any floor or bed space must be shared among all travellers occupying a sleeping compartment or couchette.
Q. What should I do if a strike has been announced in the country I’m traveling to?
A. Typically, a strike only affects a few trains along certain routes. If a strike is called within a country, you may continue your travels if there are train services operating. If your train is affected by a strike, railway officials typically provide accommodations for either alternate train, or in some cases, bus transportation.
If a train is canceled by the railroads due to a strike, and alternate transportation has not been offered or if you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used Due to strike” before the original train departure time. Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
This process will allow you to submit that train ticket/reservation for a refund. Please be sure that all refund requests are received by our Customer Relations department within 30-days of the train departure date.
Q. I selected a train ticket, but when I placed my booking the price changed. Why? Can the previously quoted price be honored?
A. For most trains, the price quoted is based on live availability from current seat inventories. However, for some trains, we cannot check fare availability at the time of quote due to technical limitations of the international rail distribution system. Therefore, we use a cached price to build your quote, based on generally available fares for the trip you requested.
While rare, sometimes, we find out that the fare used for quoting your trip is no longer available as we’re trying to confirm your reservation. This is when the system gives us the new price based on that very moment’s availability. This explains why you may receive a message advising you that the price has changed from the original quote.
Q. I haven't departed for Europe yet and want to exchange or refund my train ticket. How do I proceed?
A. There are different ways you can exchange or refund a train ticket prior to your departure to Europe, but they depend in whether you booked a paper ticket or e-ticket.
If you booked a paper train ticket, the original ticket must be returned to us for the refund to be finalized. Please visit the Contact Us page for further information.
It’s strongly suggested that you send your documents by some type of traceable mail for proof of delivery.
If you booked an e-ticket from our website, you can usually complete the refund online via our Cancellation and Refund page. The refund will be processed immediately and no further action on your part will be required.
Similar to the previous situation, the original paper train ticket must be returned to us for the exchange to be processed. Visit our Contact Us page to begin the exchange process for paper tickets, or the Cancellation and Refund page for e-tickets.
When exchanging tickets, you are responsible for paying the difference in fare, as well as any applicable fees for your new train tickets. Please keep in mind that exchanges on train tickets are only permitted for the same city pair or route originally booked.
Q. How can I check to see if food is served on a particular train?
A. When you search for a train schedule, the results page will give you the opportunity to click and view the onboard services for each class of service offered.