France - Switzerland Pass

Book a seat reservation

  • Most high speed, scenic and night trains require a seat reservation.
  • Seat reservation is not included in the price of your pass.
  • If you already have a Rail Pass, you can buy the reservation separately on our website.

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Offers unlimited train travel throughout France and Switzerland.

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France conjures up images of rolling vineyards, fine food and cheese and incomparable art. This is a nation to see in its entirety.

What you get

 Destinations: unlimited travel on the national rail networks of France and Switzerland
 Travel : 4 to 10 days within 2 months
 Flexible Pass: travel days may be used consecutively or not
 Class of service: 1st and 2nd class
 Discounts: Children up to 3 travel free, Child (4-11), Youth (12-25), Friends/Families (2 to 5 people travelling together)
 Seat reservation: exclusively available on Rail Europe websites, mandatory on high speed and scenic trains.
 Free travel package: European Rail Map, Timetable, Traveller’s guide

Pass fares

Prices are displayed in HKD.

Consult the table below for the best suitable fares. Select the travel period of your pass (e.g. 4 days within 2 months) and your class of service.
Note: Check the box below to benefit from Friends/Families Fares if all parties are guaranteed to travel at the same time. Otherwise, leave the box unchecked. The total price for your selection will be displayed. Add to cart to proceed with your purchase.

Eurail France - Switzerland Pass -

Validity Adult Child Senior Youth

Total

HK$0
Add to cart
Class
 By checking this box, I certify that all selected parties will be travelling together.

Eurail France - Switzerland Pass

Travel days The travel days indicate how often you can use a railpass.

Adult

1 to 10 pax

Child Child formula's, for those under the age of 12

1 to 10 pax

Senior Senior formula in 1st class only, for traveller from 60 included on the first day of travel

1 to 10 pax

Youth Youth formula for travellers from 12 up to 25 included on the first day of travel in 1st and 2nd

1 to 10 pax
4 days (within 2 months) HK$ 3,345 2,852 n/a n/a 1,689 1,437 n/a n/a n/a n/a n/a n/a n/a n/a 2,358 n/a
5 days (within 2 months) HK$ 3,631 3,126 n/a n/a 1,832 1,580 n/a n/a n/a n/a n/a n/a n/a n/a 2,622 n/a
6 days (within 2 months) HK$ 4,069 3,521 n/a n/a 2,051 1,777 n/a n/a n/a n/a n/a n/a n/a n/a 2,885 n/a
7 days (within 2 months) HK$ 4,420 3,795 n/a n/a 2,227 1,909 n/a n/a n/a n/a n/a n/a n/a n/a 3,137 n/a
8 days (within 2 months) HK$ 4,793 4,080 n/a n/a 2,413 2,051 n/a n/a n/a n/a n/a n/a n/a n/a 3,400 n/a
9 days (within 2 months) HK$ 5,177 4,409 n/a n/a 2,600 2,216 n/a n/a n/a n/a n/a n/a n/a n/a 3,642 n/a
10 days (within 2 months) HK$ 5,539 4,716 n/a n/a 2,786 2,369 n/a n/a n/a n/a n/a n/a n/a n/a 3,861 n/a
Fare and conditions

How to activate my pass?

You must activate or validate your Rail Pass at the train station. A railway staff will write down the first and last day of validity on your pass and will stamp it. This procedure must be done before using your Rail Pass, whether it is a Flexi Pass or a Regular Pass.
Click on the link to view the features that are necessary to activate a France - Switzerland Pass


Who can get

People with a permanent residence (for more than 6 months) outside of Europe, the United Kingdom, the Russian Federation or Turkey are eligible to purchase or use a Eurail Regional Pass.

How to use

Validation

 Passes must be validated within 6 months of issuing date by a railway official in one of the countries mentioned on the Eurail Regional Pass (station’s desk) who also fills in the passport number
 Passes must be validated prior to boarding 1st train (All parties must be present when validating a Saverpass)
 The date of travel has to be entered in the correct way before boarding the first train, by the traveller, in the corresponding box of the calendar

7:00pm rule
 If an overnight train starts after 7:00pm on a validated Eurail Regional Pass, the pass holder must enter the next day’s date on the pass, provided it falls within the validity of the pass.
 If an overnight train starts before 7:00pm on a validated Eurail Regional Pass, the pass holder has to fill in two days on the pass: the starting day’s date AND the arrival day’s date on the pass, provided it falls within the validity of the pass.

Each time before boarding a train, bus or boat, it is important that passengers record their trip in the Travel Report on the Pass cover (in blue or black ink). If passengers travel without having entered the trip in the Travel Report, they risk a fine and payment of a full fare ticket.

Bonuses

Benefit from bonuses in selected countries and tailor-make your tour in Europe with Eurail Regional Pass. Hotels discount, reduced boat crossing, buses, museums... your Eurail Pass allows you a wide range of negotiated offers in 15 countries in Europe so that you will fully enjoy the journey!


Travel destination

Visit world-class cities - centers of Olympic tradition (Lausanne) and banking (Geneva). Taste mouthwatering chocolates and shuss down snow-capped mountains. See it all while relaxing by the train’s subtle chugging, carrying you through these two incredible countries.
Why settle for Paris alone when you can bike the Loire Valley, or sachet along the South of France sand? The same goes for scenic Switzerland.

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Frequently Asked Questions


  • A. The best-selling Eurail Global Pass offers unlimited, 1st Class train travel in 20 European countries: Austria, Belgium, Luxembourg, Netherlands, Denmark, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Norway, Portugal, Romania, Spain, Sweden and Switzerland. Choices range from 15 consecutive days to 3 months of travel or 10 and 15 flexible days within a 2-month time period, plus money-saving Eurail Global Pass bonuses.

    The Eurail Select Pass provides unlimited train travel for the duration you select in your choice of any 3, 4 or 5 countries that border each other, as well as attractive bonuses. Select from Austria, Benelux (Belgium, Luxembourg, and the Netherlands), Bulgaria/Serbia/Montenegro, Croatia/Slovenia, Denmark, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Norway, Portugal, Romania, Spain, Sweden and Switzerland.



  • A. A youth pass is valid for any traveler who is 25 years of age and younger.


  • A. Discounted Senior rates for travelers 60 and older are available on the following passes:
     Balkan Flexipass-1st class
     BritRail Consecutive and Flexipass 1st class,
     BritRail England Consecutive and Flexipass 1st Class
     France Rail Pass, 1st Class
     Eurail Ireland Pass - 2nd Class
     Eurail Romania Pass - 1st class


  • A. No, there are no student discounts. Discounts are offered to youth travelers instead. A youth traveler is any traveler who is 25 years of age or younger.


  • A. On-board Eurostar, you are allowed two medium-sized cases (85cm at their longest length), and one piece of hand luggage per passenger. Any luggage over the allowance will be counted as excess luggage and will incur a fee. This will be arranged at the Eurostar terminal on your arrival.


  • A. Most major train stations have lockers or luggage storage available at an additional cost. Make sure you have some change available if you are planning to use a locker. We have information about luggage storage on our train station information pages.


  • A. If you are having trouble determining what is the best pass for you, click on the blue square button " Search passes ". You’ll be helped, on line, to select the best pass for your trip.


  • A. First class on the Lyria offers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    Second class on the Lyria offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. TGV Lyria is a high speed train and requires a compulsory reservation. Special pass holder fares are available if you carry a Eurail Pass covering France or Switzerland, Swiss Pass or France Rail Pass but subject to limited availability.


  • A. Train stations in Europe are very accessible and easy to find. Although the physical train station addresses are generally not listed, the stations are centrally located within the city and accessible with the cities public transportation system or taxi. Check with hotel concierge to give you the best directions from your hotel. Taxi drivers know how to get your to your station fast and worry free.


  • A. Some passes may be purchased in Europe at a higher cost. It is best to place your order before you departure to ensure that you have your paper documents in hand.


  • A. High speed AVE trains connect Madrid to cities including Barcelona and Seville, Malaga and Valencia. Travel time between Madrid and Barcelona is 2 hours and 30 minutes. You can also go to Seville from Madrid in 2 hours and 20 minutes. For longer journeys, Barcelona is 5 hours and 45 minutes from Malaga and 5 hours and 37 minutes from Seville.


  • A. A "point to point ticket" is a rail ticket valid on a specific route, between two city stations whereas a Eurail Italy pass offers unlimited rail travel in Italy from 3 to 10 days. If you’re planning to travel several times by train, buying a Eurail Italy pass will be a more affordable option that buying individual rail tickets.


  • A. You can print your Thalys ticket directly from your printer at home or retrieve it from the self-service machines available in FRANCE ONLY before boarding your Thalys train.


  • A. Any bonus that is free will use a travel day on your railpass. Discounted bonuses will not require the use of a travel day, but do require that the railpass is valid.


  • A. You can use your Eurail Italy pass throughout the entire Italian railway network. Eurail Italy pass holders are also entitled to several discounts and benefits on ferry crossings and more. For 1st class pass holders, transfers between Roma Fiumicino Airport and Roma Termini train station on the Leonardo Express and between Pisa airport and Florence central station are free.


  • A. Children 4 and under who do not need a bed travel free and do not require a sleeper reservation or a ticket. If the child is between the ages of 4 - 11 or is under 4 but will require a separate bed, then a special child’s fare will apply.


  • A. Frecciarossa trains run on the high-speed line connecting Turin to Salerno, Northern to Southern Italy and more particularly Milan, Bologna, Florence, Rome, and Naples. These trains connect Bologna to Florence in just 37 minutes and Rome to Milan in less than 3 hours. Travel time between Milan and Florence is just 1 hour and 45 minutes.


  • A. With Lyria, you’ll be allowed two bags or suitcases plus your hand luggage. Keep in mind that there is no charge for oversize luggage on Lyria trains.


  • A. All you’ll need is your e-ticket # (found on your confirmation email).

    Please note: there may be multiple e-ticket # for your itinerary.



  • A. Each passenger is allowed 2 pieces of luggage and 1 carry-on bag.


  • A. A Eurail Select Pass offers you unlimited travel on the national rail networks of any 3, 4 or 5 adjoining countries that are connected by train or ship. These countries are to be chosen from a list of 24 participating countries.


  • A. Rail passes for children are generally half the adult fare. Some passes do not offer a child pass. Child tickets are offered on most trains and vary by train type. They are generally about half of an adult ticket.

    The Swiss Pass allows children under 16 to travel free when they are traveling with a parent who is holding a Swiss Pass. On BritRail passes, children 5 through 15 are free with each paying adult.



  • A. The minimum check-in time for passengers with Business First tickets is 20 minutes. For passengers boarding ski trains, and passengers holding regular tickets, check-in time is 30 minutes.


  • A. It’s easy ! Use the self service kiosks at the rail station to retrieve your tickets in a few easy steps.


  • A. Paper tickets will be sent to you by postal mail prior to departure.


  • A. There are two options: Option 1 You can select a Single compartment for 1 of the passengers and select a Double compartment for the 2 remaining passengers. Option 2 You can select 3 Single compartments, each will need to be requested on the website separately having 1 passenger on each reservation.


  • A. Breakfast is served before 11:00 a.m.; lunch is served between 11:00 a.m. and 2:00pm A snack is served between 2:00pm and 5:00pm Dinner is served after 5:00pm.


  • A. Gatwick and Heathrow Express trains run every 15 minutes.


  • A. TGV trains offer high-speed train services connecting the major cities of France. Paris is 58 minutes from Lille, and Bordeaux is just under 3 hours from the French capital. Travel time between Paris and Marseille is 3 hours. And if you want to get to Strasbourg, it will take you only 2 hours and 20 minutes from Paris by TGV.


  • A. Sleeper accommodations vary according to amenities and the number of people occupying the compartment. The name or number advises how many beds are in each room. A couchette (pronounced "koo-SHET") is normally usually in 2nd Class. A couchette accommodates 6 passengers, male and female, and offers no amenities. Keep in mind that some compartments are gender specific unless the compartment is booked in full. For more information about sleepers please visit our how to book sleepers page.


  • A. You can request 2 double compartments or a T4 if this type of accommodation is offered on the train you wish to travel on.


  • A. Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Holland, Hungary, Italy, Luxembourg, Norway, Portugal, Republic of Ireland, Romania, Slovenia, Spain, Sweden, and Switzerland.


  • A. The pass can be purchased up to 6 months before your first travel day. The pass must be validated within 6 months of the original date of issue.


  • A. Train stations in Europe are very traveler friendly. Once arriving to the station there are large Departure and Arrival Boards located in the center of the most stations. Match the train number and departure time on your reservation / ticket to the train number listed on the departure board. Once you have found your train on the Departure Board, you will find a platform number where your train will be departing from.

    Upon arriving to your platform you will notice that each car (also known as a coach) number on the train is clearly indicated on the side of each coach. Check your reservation / ticket for your car/coach number. You notice the class of service will also be listed in addition to the car/coach number on the side of the train.

    Once onboard the train, you will find that similar to an airplane each seat is clearly labeled with a number. Match the seat number on your reservation / ticket number to seat number in the train car / coach.

    Train stations in Europe have international pictograms that are easy to understand and are used in international airports. These pictograms will assist you once you arrive to the station. If you still have difficulty in finding your train, the stations staff can always help point you in the right direction.



  • A. First class on the Talgo 200 offers large, comfortable reclining seats, friendly staff to serve you drinks and light snacks at your seat and major routes have audio and video programs at your seat.

    Second class on the Talgo offers generous legroom, bar-buffet car offering a complete selection of food and beverages for purchase and major routes have audio and video programs at your seat.



  • A. Yes, we recomand that you would purchase tickets and make your seat reservations prior to your departure so you can avoid fully booked trains and disrupting your travel plans.


  • A. First class on the TGV East offers ergonomic reclining seats with head and foot rests, non-smoking coaches, individual power outlets, reading light, ability to book a taxi for your arrival with staff on the train and a restaurant car offering a selection of food and beverages for purchase.

    Second class on the TGV East offers ergonomic reclining seats with head and foot rests, non-smoking coaches and a restaurant car offering a selection of food and beverages for purchase.



  • A. Austria, Benelux (includes Belgium, Luxembourg, Holland), Bulgaria/Serbia/Montenegro, Czech Republic, Croatia/Slovenia, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Norway, Portugal, Republic of Ireland, Romania, Spain, Sweden, and Switzerland.


  • A. Yes all high-speed trains require reservations. Some 1st class trains include meal service in the price of your ticket.


  • A.
     Business Premier class is dedicated to serving the business traveler with its superior service. Business travelers can expect a nonsmoking car, fast lane check-in, use of the Executive Lounges, breakfast or a 3-course lunch or dinner with choice of entrée and wine, complimentary drink, newspapers, Wifi access in the terminal and lap top sockets on board the train.
     Leisure Select tickets provide complimentary food (including a 3-course dinner), beverages, and newspapers while you relax in your reclining seat.
     Full Fare tickets gives you access to the Eurostar Lounge.
     Standard Class offers comfort, convenience, and value. Enjoy the bar car, or purchase snacks and refreshments from the trolley cart when it comes to your seat.


  • A. In some cases. Normally, your bicycle must be boxed and placed in a separate car, or it might have to be transported on a separate train. Extra charges may apply, and you must arrange bike transport locally. Bikes are allowed as checked luggage on the EC, IC, ICE, and TGV trains. The bike must be wrapped, with the wheels and pedals detached, and the handlebars parallel to the frame.


  • A. Passes are only valid for travel in the countries covered by that particular pass. If you travel through a country not included on your pass, you’ll need to purchase an additional ticket for that part of the trip. For example, if you travel from Germany to Italy through Austria, Austria is not a country on your Eurail Select Pass and will not be covered; you must purchase an additional ticket.

    If you have not purchased your pass please view our online maps to see if you will be travelling through a country you have not planned for.



  • A. Many passes offer travel days that are flexible. The 4 days of travel allow the traveler to choose the days that they want to travel in a 2 month time period.

    Example: If a pass is valid from July 1 to August 31. The traveler can then select 4 dates to travel on the train from July 1 to August 31. The days can be consecutive or non consecutive.



  • A. TGV Lyria offers direct, high speed services between Paris-Gare de Lyon, Dijon and cities such as Geneva, Lausanne, Basel, Neuchatel, Bern and Zurich. During winter, TGV Lyria snow train connects you directly from Paris to the charming resorts of the canton of Vaud (including Château-d’Oex, Leysin, Les Diablerets and Villars) and Valais (Verbier, CransMontana, Leukerbad, Saas-Fee and Zermatt, among others).


  • A. A Swiss Pass enables you to travel free of charge in the Swiss public transport services for periods ranging from four days to one month in 41 cities.


  • A. TGV trains offer a buffet car where you can find a vast choice of hot and cold meals. Drinks and snacks are also available at vending machines on all TGV trains. You are also allowed to bring your own food and drink onto the train.


  • A. Tickets and passes are neither refundable nor replaceable if stolen or lost. Refunds, when applicable, are limited to totally unused, and un-validated passes, tickets and inclusive packages. A minimum 15% cancellation charge applies. Refund amount for tickets will vary depending on the type of fare purchased. Please check the details for more specific refund policies for each ticket. For passes and packages please look at the Terms and Conditions. Sleepers: if cancelled and space released with the station of departure at least 24 hours before train departs, are generally 85% refundable. If reservation is not cancelled, no refund will be granted. Once in Europe, most tickets must be stamped as NOT USED before the Train Departure Date (for reservations) or the 1st day of validity (for tickets and passes) to be entiteled for refund. If you have already purchased your pass or tickets, please review the terms and conditions that come with your documents for specific information about the cancellation policy for each pass or ticket. To receive your refund for pass, documents must be returned to the issuing office within 6 months of the date of issuance (or 1st year depending on the pass). To receive you refund on combined tickets and reservations, they must be returned to the issuing office within 60 days. Click here to get the adress in our Contact Us section.


  • A. Yes, you may need to make a reservation. All trains that travel internationally will require reservations. All night trains and high-speed trains will require reservations.

    Most trains in these countries will require reservations: France, Spain, and Italy.



  • A. Like most high-speed train services, you’ll need to reserve a seat to travel on Frecciarossa trains. For holders of Eurail Global Pass, Eurail Select Pass (including Italy) / Eurail France-Italy pass / Eurail Greece-Italy / Eurail Italy Pass, just remember that you need to validate your pass before boarding a Frecciarossa train.


  • A. You can get free (or cheap) boat trips, discounts on rail travel, free admission in museums, a 50% discount on mountain top excursions and more. You can obtain these benefits locally by showing your Swiss pass, or you can contact the specific benefit company in advance. The discount benefits apply during the validity of your Swiss pass, whereas free passage on trains, buses or ferries is only valid on travel days.


  • A. You can use your Swiss pass in the whole Swiss Travel System: in all trains, Postbuses, ships, buses and even trams.


  • A. All ICE trains convey a Bordbistro and/or a Bordrestaurant. Depending on the time of the day, you can choose from various breakfast menus to suit any taste or main dishes from the "à la carte" menu. In addition to the standard dishes, the menu often features German and European regional specialties freshly prepared. The Bordbistro serves snacks and a wide selection of beverages which you can enjoy there or take back to your seat. In 1st Class coaches a selection of beverages and meals from the menus can be served at your seat on request. Snacks and beverages are also available at your seat in 2nd Class on ICE trains.


  • A. Finding Train Tickets and Schedules can be accomplished with just a few simple steps.
     First click on the "Train Tickets" section, located on the top of any page.
     There you will find a form asking for your departure city and arrival city and the date that you would like to travel.
     You will also be asked the approximate time that you want to travel (morning, afternoon or evening).
     If you would like to book a round trip ticket, just click on the "Round Trip" option and provide the information for your return trip on the same page.
     Once all of your information has been entered and you have clicked "Search" you will be presented with a number of results to choose from.
     First, you will want to look through the times offered to see what the best schedule for your travel.
     Once you have chosen a schedule, you should begin to look at the prices that are offered.
     Fares are typically broken down into categories, Business, Flexi First, Best Price First, Flexi Second, Best Price Second and Super Saver. Best Price First and Best Price Second are classes tickets being more restrictive in terms of flexibility. Flexi First, Flexi second and Business are classes offering more flexibility.
     Although these classifications do apply to several different train types, it is always recommended that you click on the "Details" link under each fare type to show the specific refund and exchange rules for that price.
     Once you have decided on the train and fare that you would like to purchase, click on the "select" link, which will take you to the passenger selection page.
     Once you have input your passenger information you can choose to continue shopping or proceed to the checkout process.


  • A. Full Fare is an unrestricted ticket. It is fully exchangeable and refundable even after the departure date. For exchanges and refunds, your local Raileurope office must receive the ticket no later than 60 days after the train’s departure date. Click here to get the Contact Us adress.
     Value fare is non-exchangeable and non-refundable.
     Youth Fare (for travelers under 26 years of age) is exchangeable once in Europe before departure date. It is non-refundable.
     Passholder Fare (issued in conjunction with appropriate railpass) is exchangeable once in Europe. It is non-refundable.
     Senior Fare (for travelers 60 years of age and over) is exchangeable once in Europe. It is non-refundable.


  • A. A travel day lasts 24 hours, in which you can take as many trains or public transport services as you wish.


  • A. The standard of amount of luggage is 2 large items per person. Trains have either overhead storage racks throughout the car, storage room behind the back of your seat or luggage areas at the end of the car. There is no porter service available and all passengers are responsible for putting their own luggage on the train.

    Note: Luggage kept by the passenger and placed in the luggage racks remains under the sole responsibility of the traveler. The railroads assume no responsibility in case of loss, damage, or theft.



  • A. The following trains require reservations: Eurostar, Thalys, Lyria, all TGV’s, AVE, TGV France-Italy, Renfe, Trenitalia, Riveria, Swedish trains, City Night Line, DB (German) night trains, Elipsos, and the Paris-Germany night train. To check if the train you are looking at is on of these trains you just need to look at the details on the fare results to see the type of train in the title.

    The Swiss Scenic trains and some of the German ICE trains will also need reservations. These are route and time specific.



  • A. 1st Class seats often recline, there are fewer seats per car, and there is more space for luggage. On some high-speed trains, the price of a 1st Class ticket includes a meal. 1st class is generally quieter with more business and adult passengers.

    2nd Class accommodations are less expensive, but not as spacious, as there are more seats per car.

    For trips over 2 hours we recommend that you book 1st class.



  • A. Yes, you may travel as many times are you like between countries that are on your pass.


  • A. Your Eurail Italy pass must be validated at a ticket window at a larger train station in Italy only. A railway official will fill in the first and last day of validity and your passport number, and will stamp your Eurail Italy pass, so that it is valid for travel.


  • A. Depending on where you are traveling, there are two different rules regarding overnight travel. Some trains allow travelers departing after 7 PM to mark only the following day on the pass, meaning that only one travel day will be used. However, other trains will require that this travel use 2 days on your pass. It is recommended that you check the rules included in the ticket jacket included with your pass for more specific information.


  • A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.


  • A. Bookings for a Frecciarossa trains can be made up to 3 months before you depart.


  • A. A travel day is any travel between 12 midnight on one day to 12 midnight of the following day (i.e. a 24-hour period). On each travel day, you can take as many trains or participating ferries as you wish.


  • A.Yes! It is now possible to pay your train tickets or pass with several credit or debit cards. The number of cards, which can be used for a transaction, is limited to three. The credit or debit cards which are accepted by Rail Europe websites are Visa, Visa Electron, Master Card, Maestro, Amex et JCB. Please note the availability of those payment services depends on the customer’s country of residence.


  • A. TGV offers two different classes of travel: 1st and 2nd class. Larger seats that recline electronically, power sockets for laptop or mobile phone and access to the bar buffet car are among the main features you will find in TGV first class. In second class, you will enjoy comfortable seats with also an access to the bar-buffet car where you can choose from a vast selection of dishes and beverages.


  • A. In order to accommodate a group of 5 travelers, you will need to do 2 separate requests. You have the following options: * 2 passengers in a double, and the other 3 in a T3 compartment (if offered). * 4 passengers in a T4 (if offered) and 1 passenger in a single. * 4 passengers split into 2 double compartments, and 1 passenger in a single. * Reserve all 5 in a T6 compartment. Options a, b, and c will need to be requested separately as it has been broken down. Option d can be requested all at once.


  • A. Special amenities for disabled travelers are offered on trains and at many train stations, and are clearly indicated with pictograms (for telephones, toilets, elevators, etc.).

    Special equipment is also available for use by handicapped passengers. This equipment must be reserved locally in advance. Be sure to specify if you need personal assistance (whether with a wheelchair, boarding, etc.).



  • A. First class on the TGV offers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    When Premier service is offered for this train the service includes meal service and access to the TGV lounge at the train stations.

    Second class on the TGV Med offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. A range of discounts and special offers are available in the European countries in which your Eurail Select Pass is valid. One of the most popular benefits is the discounted and free travel on various European ferry crossings. Other benefits include discounts on hotels, museums and additional transport.


  • A. In Comfort1 (First class), drinks and meal are included in the price of your Thalys ticket and served at your seat. Meal includes a choice of drinks, cold starter and main course, but also bread and dessert. In Thalys Comfort 2 (second class), you will get access to a bar-buffet car which offers a variety of food and refreshments.


  • A. No, but we do offer discounted rate for many of our tickets and passes for Youth passengers. To qualify for a Youth Pass, you must be under age 26 on the first day of travel.


  • A. There are no check-in before boarding a Thalys train and ticket control and passport checks will occur onboard the train. Also worth remembering that children less than 12 years old travelling alone are not accepted on board Thalys trains.


  • A. Many people take advantage of additional time they have in a city, then they board their overnight train. You depart from one city and arrive in your destination the next morning, refreshed and ready to start your day. It also saves you money that you may have spent on a hotel.


  • A. Reservation is compulsory on TGV and if you are a pass holder, you still need to buy a TGV ticket. Among the passes available on TGV, you’ll be able to choose between Eurail Global, Eurail Select Pass or Eurail two country pass including France. France Rail Pass and France Rail Pass Premium are also among the possible options and offer last minute "Easy Access" reservations.


  • A. Like most high-speed trains in Europe, you need to make a booking when travelling with Thalys. Passholders with passes covering the whole Thalys route (Eurail Global Pass, Eurail Select Pass including France, Benelux or Germany, depending on the route, Eurail and Benelux-France) benefit from special Passholder fares. Just bear in mind that some passes covering partially the Thalys sector like France Rail Pass but also Eurail passes including Benelux-France / France-Germany / France-Italy / France-Spain / France-Switzerland / Benelux also offer special Passholder deals. German Rail Pass is not valid on Thalys routes to Germany.


  • A. Gatwick Express arrives in London’s Victoria Station.


  • A. Not presently but as soon as European railways introduce e-tickets, we will be able to offer them.


  • A."Yes! Thanks to new means of payment on our websites, it is now possible to book your train ticket or pass and pay through payment services like PayPal, Western Union, Boleto Bancario, Moneybookers.com, eNets or BPay. The availability of those payment services depends on the customer’s country of residence."


  • A. You will need to first figure out who wants to share, and who does not. Once you have your travel party broken down, request the number of passengers who want to share a room together and request as either a 1, 2 or 3 person room. Request each compartment separately until all passengers have been reserved in a room.


  • A. No. You need to buy your Eurail Italy pass before travelling to Europe. Just remember that Eurail passes, including Eurail Italy pass, can be bought up to six months in advance of your travel date.


  • A. Your payment details will be encoded and sent using a secure connection. You can check the security details by clicking with your right mouse button on the payment page and then selecting ‘Properties’.

    A window will pop up containing all connection data. The ‘Connection’ field shows that an SSL connection is used. Your credit card information, including the number and expiration date, will not be stored.



  • A. We are unable to ship tickets purchased on Raileurope outside of your country of residence. We recommend that you have all travel documents in hand before departing from your country of residence.


  • A.Refund policies for tickets will vary depending on the type of train and fare that are booked. Please check the "details" tab of each fare to obtain specific refund information for the fare you are purchasing.If you have already purchased your tickets, please review the terms and conditions that came with your documents.
    Except for PayPal, for which the amount can be reimbursed automatically on the PayPal account. For all the other payment services, a BIC (Bank Identifier Code) must be sent to receive the reimbursement of your purchase.


  • A. We offer an exclusive Rail Protection Plan that provides compensation to you in the case of loss or theft in Europe. The nominal fee is a small price to pay for some big peace-of-mind. The complete policy can be reviewed under "About Us".

    Note: The Rail Protection Plan fee is non-refundable and non-exchangeable.



  • A. Most major train stations have lockers or luggage storage available at an additional cost. Make sure you have some change available if you are planning to use a locker.


  • A. Yes, you’ll need to reserve your place on AVE trains like in most high speed trains in Europe.


  • A. To obtain a refund, please return your unused, unvalidated tickets/pass to your travel agent, or send to your local Raileurope Office. Click here to get the information in our contact us section. Most tickets are required to be returned at least 3 days prior to the departure date, or to be stamped "Unused" at a rail station in Europe to be eligible for a refund. Please add a short note including the original booking number of the order. It is suggested that you send these documents by some type of traceable mail for proof of delivery, should they get lost in the mail.


  • A. Yes. If you’re on Turista class, you could buy some nice snacks and beverages to a bar buffet car. On Ave First class, a catering service will deliver you some meal and beverages directly to your seat. You could also get access to an A la Carte service at seat and even a bar service.


  • A. First class on the TGV Medoffers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    Second class on the TGV Med offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. A pass holder is a reduced fare that can be purchased in place of a ticket. It requires the use of 1 day on a rail pass and is generally required for high-speed trains.


  • A. A travel day lasts 24 hours, in which you can take as many trains as you wish.


  • A. Eurostar journeys can be booked up to 6 months in advance of the return date of travel. Eurostar Direct services to Disneyland Resort Paris have a longer booking period and are made available further in advance. And Eurostar Direct seasonal services to the French Alps and Avignon are opened for sale for the entire season.


  • A. A Swiss pass enables you to travel free of charge in the Swiss public transport services whereas a "point to point" ticket is a rail ticket valid on a specific route, between two city stations.


  • A. You can print your tickets from the convenience of your home or you can retrieve them from self-service machines in London St Pancras, Brussels Midi or Paris Nord station before boarding your Eurostar train.


  • A. First class on the Talgo Day offers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    Second class on the Talgo Day offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. Many trains such as the Eurostar offer discounted tickets for advance purchase. These fares have limited availability and sell out quickly. To receive the best price on the train you want to travel on you should purchase your tickets prior to your departure so you can avoid fully booked trains.


  • A. First class on the Spanish day train offers large, comfortable reclining seats, friendly staff to serve you drinks and light snacks at your seat and major routes have audio and video programs at your seat.

    Second class on the Spanish day train offers generous legroom, bar-buffet car offering a complete selection of food and beverages for purchase and major routes have audio and video programs at your seat.



  • A. With most passes the pass will start the when you get your pass validated by a rail official.