Balkan Flexipass

Book a seat reservation

  • Most high speed, scenic and night trains require a seat reservation.
  • Seat reservation is not included in the price of your pass.
  • If you already have a Rail Pass, you can buy the reservation separately on our website.

Online reservation

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Boarding a train with the Balkan Pass is the easiest way to travel within another Europe and dive into the Balkan part of Europe along a travel made of atopic and charismatic meetings of ancestral traditions.

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Let us introduce these 7 wonderful countries ...

The East Balkan Pass lets you travel in Bulgaria, Greece, Macedonia, Serbia, Montenegro, Romania and Turkey (European and Asian Network), countries with cultural and historical background must not fail to discover.

What you get

 Destinations: unlimited travel on the national rail networks of Bulgaria, Greece, Macedonia, Serbia, Montenegro, Romania and Turkey (European and Asian network)
 Travel : 5 to 15 days within 1 month
 Flexible Pass: travel days may be used consecutively or not
 Class of service: 1st class only
 Discounts: Children up to 3 travel free, Child (4-12), Youth (13-25), Senior (60 and over)
 Seat reservation: exclusively available on Rail Europe websites, mandatory on high speed and scenic trains.
 Free travel package: European Rail Map, Timetable, Traveller’s guide

Pass fares

Prices are displayed in HKD.

Consult the table below for the best suitable fares. Select the travel period of your pass (e.g. 4 days within 2 months) and your class of service.
Note: Check the box below to benefit from Friends/Families Fares if all parties are guaranteed to travel at the same time. Otherwise, leave the box unchecked. The total price for your selection will be displayed. Add to cart to proceed with your purchase.

Balkan Pass -

Validity Adult Child Senior Youth

Total

HK$0
Class
By checking this box, I certify that all selected parties will be travelling together.

Balkan Pass

Travel days The travel days indicate how often you can use a railpass.

Adult

1 to 10 pax

Child Child formula's, for those under the age of 12

1 to 10 pax

Senior Senior formula in 1st class only, for traveller from 60 included on the first day of travel

1 to 10 pax

Youth Youth formula for travellers from 12 up to 25 included on the first day of travel in 1st and 2nd

1 to 10 pax

5 days (within 1 month) HK$ 1,975 n/a n/a n/a 988 n/a n/a n/a 1,580 n/a n/a n/a 1,185 n/a n/a n/a
10 days (within 1 month) HK$ 3,444 n/a n/a n/a 1,722 n/a n/a n/a 2,764 n/a n/a n/a 2,062 n/a n/a n/a
15 days (within 1 month) HK$ 4,146 n/a n/a n/a 2,073 n/a n/a n/a 3,323 n/a n/a n/a 2,490 n/a n/a n/a

How to activate my pass?

You must activate or validate your Rail Pass at the train station. A railway staff will write down the first and last day of validity on your pass and will stamp it. This procedure must be done before using your Rail Pass, whether it is a Flexi Pass or a Regular Pass.
Click on the link to view the features that are necessary to activate a Balkan Flexipass


Who can get

The Balkan Flexipass is not available for residents of the participating countries.

How to use

Validation

 Passes must be validated within 6 months of issuing date by a railway official in any of the countries participating to the Balkan Flexipass offer (station’s desk) who also fills in the passport number (if not already filled by the issuing office)
 Passes must be validated prior to boarding the first train/ship
 The date of travel has to be entered in the correct way before boarding the first train/ship, by the traveller, in the corresponding box of the calendar

7:00pm rule
 If an overnight train starts after 7:00 p.m. on a validated Balkan Flexipass, the pass holder must enter the next day’s date on the pass, provided it falls within the validity of the pass

Bonuses

Benefit from bonuses in selected countries and tailor-make your tour in the Balkans. Hotels discount, reduced boat crossing, buses, museums... your Balkan Pass allows you a wide range of negotiated offers in 5 countries so that you will fully enjoy the journey!


Travel destinations

The Balkan Pass offers unlimited travel on rail networks of: Bulgaria Greece Macedonia Serbia - Montenegro Romania Turkey (European and Asian network)

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Frequently Asked Questions


  • A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.


  • A. First class on the Talgo Day offers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    Second class on the Talgo Day offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A."The process is the same than that of a regular card. Several Rail Europe websites accept those new means of payment."


  • A. There are two options: Option 1 You can select a Single compartment for 1 of the passengers and select a Double compartment for the 2 remaining passengers. Option 2 You can select 3 Single compartments, each will need to be requested on the website separately having 1 passenger on each reservation.


  • A. Tickets and passes are neither refundable nor replaceable if stolen or lost. Refunds, when applicable, are limited to totally unused, and un-validated passes, tickets and inclusive packages. A minimum 15% cancellation charge applies. Refund amount for tickets will vary depending on the type of fare purchased. Please check the details for more specific refund policies for each ticket. For passes and packages please look at the Terms and Conditions. Sleepers: if cancelled and space released with the station of departure at least 24 hours before train departs, are generally 85% refundable. If reservation is not cancelled, no refund will be granted. Once in Europe, most tickets must be stamped as NOT USED before the Train Departure Date (for reservations) or the 1st day of validity (for tickets and passes) to be entiteled for refund. If you have already purchased your pass or tickets, please review the terms and conditions that come with your documents for specific information about the cancellation policy for each pass or ticket. To receive your refund for pass, documents must be returned to the issuing office within 6 months of the date of issuance (or 1st year depending on the pass). To receive you refund on combined tickets and reservations, they must be returned to the issuing office within 60 days. Click here to get the adress in our Contact Us section.


  • A. The best option for 3 passengers is a T3 if it is available. T3 compartments are not offered on all trains. If a T3 is not available then passengers will be advised to divide their party. You can also book a T4 or T6 based on availability and restrictions.


  • A. Located in the middle of the train (carriage 4 or 14), TGV Lyria bar provides a service for tasty snacks and meals: sandwiches, hot/cold local dishes, salads, children’s menu, hot and cold drinks, treats are available to eat at the bar or take away. In First class, you can also enjoy the convenience of Lyriapremière service at seat.


  • A. Yes. If you’re on Turista class, you could buy some nice snacks and beverages to a bar buffet car. On Ave First class, a catering service will deliver you some meal and beverages directly to your seat. You could also get access to an A la Carte service at seat and even a bar service.


  • A. Book 1 passenger at a time, and select the Single compartment. You will need to do this step twice, once for each passenger.


  • A. There are no check-in or customs procedures before boarding a Frecciarossa train. Though, ticket control and passport checks will occur on board Frecciarossa train.


  • A. Travel from London - Paris/Brussels and most of the train stations in between these 2 routes.

    For more detailed information on how to use a Eurostar self service kiosk review: How do I retrieve my e-tickets at Eurostar train stations ?



  • A. No, travel on Eurostar requires a separate ticket. However, many rail passes include discounted rates for the Eurostar called a Passholder fare. To see a list of passes that allow these fares select "details" when viewing fares with a pass.


  • A. Taking an overnight train is like adding a touch of adventure to your trip! Depending on the type of compartment you reserve, you will either be bunking with new found friends, or sharing a private room with your travel companions. Remember, you are on a train so the amount of space in each overnight compartment is not overwhelming. If you have booked a private sleeper, you will have more room to move around in and store your belongings. Please note that on some overnight trains you can expect to have your passports collected by railway officials on the train. This is primarily for your security. Your passport will be guarded overnight and then returned to you in the morning.


  • A. First class on the Spanish day train offers large, comfortable reclining seats, friendly staff to serve you drinks and light snacks at your seat and major routes have audio and video programs at your seat.

    Second class on the Spanish day train offers generous legroom, bar-buffet car offering a complete selection of food and beverages for purchase and major routes have audio and video programs at your seat.



  • A. Passes are non-transferable as travelers name appears on the Railpass, and are valid for 6 months from date of purchase, which offers you the opportunity to reschedule your trip.


  • A. Our popular Swiss Card provides 1 roundtrip by rail from any Swiss airport or border to 1 single destination. It also includes a 50% discount on all Swiss railways, lake steamers, postal buses, and excursions to mountaintops.


  • A. Passes are only valid for travel in the countries covered by that particular pass. If you travel through a country not included on your pass, you’ll need to purchase an additional ticket for that part of the trip. For example, if you travel from Germany to Italy through Austria, Austria is not a country on your Eurail Select Pass and will not be covered; you must purchase an additional ticket.

    If you have not purchased your pass please view our online maps to see if you will be travelling through a country you have not planned for.



  • A. There are no check-in or customs procedures before boarding ICE trains. Just be aware that for international destinations, ticket control and passport checks will occur on boarding the train. And if you are a pass holder, just remember that you have to validate your pass prior to boarding the ICE trains.


  • A. A saver pass is a discount rate for a group of 2-5 passengers traveling together at all times. All names will be printed on a single pass, therefore passengers will not be able to travel independently.


  • A. The following trains require reservations: Eurostar, Thalys, Lyria, all TGV’s, AVE, TGV France-Italy, Renfe, Trenitalia, Riveria, Swedish trains, City Night Line, DB (German) night trains, Elipsos, and the Paris-Germany night train. To check if the train you are looking at is on of these trains you just need to look at the details on the fare results to see the type of train in the title.

    The Swiss Scenic trains and some of the German ICE trains will also need reservations. These are route and time specific.



  • A. Like most high-speed trains in Europe, you need to make a booking when travelling with Thalys. Passholders with passes covering the whole Thalys route (Eurail Global Pass, Eurail Select Pass including France, Benelux or Germany, depending on the route, Eurail and Benelux-France) benefit from special Passholder fares. Just bear in mind that some passes covering partially the Thalys sector like France Rail Pass but also Eurail passes including Benelux-France / France-Germany / France-Italy / France-Spain / France-Switzerland / Benelux also offer special Passholder deals. German Rail Pass is not valid on Thalys routes to Germany.


  • A. Unfortunately, you cannot request a forward-facing seat. Trains generally pull into a station in one direction, and pull out in another direction and seat positions change, depending on the train.


  • A. Your Eurail Select pass must be validated by a railway official in one of the countries mentioned on the Eurail Select Pass (station’s desk) who also fills your first and last day of travel in the passport number.


  • A. Discounted Senior rates for travelers 60 and older are available on the following passes:
     Balkan Flexipass-1st class
     BritRail Consecutive and Flexipass 1st class,
     BritRail England Consecutive and Flexipass 1st Class
     France Rail Pass, 1st Class
     Eurail Ireland Pass - 2nd Class
     Eurail Romania Pass - 1st class


  • A. We are unable to ship tickets purchased on Raileurope outside of your country of residence. We recommend that you have all travel documents in hand before departing from your country of residence.


  • A. A travel day lasts 24 hours, in which you can take as many trains as you wish.


  • A. Special amenities for disabled travelers are offered on trains and at many train stations, and are clearly indicated with pictograms (for telephones, toilets, elevators, etc.).

    Special equipment is also available for use by handicapped passengers. This equipment must be reserved locally in advance. Be sure to specify if you need personal assistance (whether with a wheelchair, boarding, etc.).



  • A. A rail day lasts from midnight to midnight. You can take as many trains as you wish during this time.


  • A. 1st Class seats often recline, there are fewer seats per car, and there is more space for luggage. On some high-speed trains, the price of a 1st Class ticket includes a meal. 1st class is generally quieter with more business and adult passengers.

    2nd Class accommodations are less expensive, but not as spacious, as there are more seats per car.

    For trips over 2 hours we recommend that you book 1st class.



  • A. Paper tickets will be sent to you by postal mail prior to departure.


  • A. Timetables for European Train schedules can be difficult to read and determine what the trains are running. For fast and easy schedule results view our train times on our Train Tickets and Schedules page to view each route.


  • A. The prices of accommodations on an overnight train are dependent on a few factors: 1. The expense of the ticket 2. The type of train you will be traveling on 3. The type of compartment you wish to sleep in Similar to Day trains there are different levels of overnight trains. Typically, during the day, high-speed premier trains are more expensive then local services that travel at a slower speed, and offer fewer services on-board. For night trains longer International journeys are more expensive as they tend to be nicer trains, offering the traveler more services.


  • A. No you can’t. You need to buy your Swiss pass before coming to Europe.


  • A. When travelling to Switzerland, or departing from this country, your ticket does not need to be punched. Ticket inspectors will check your ticket during your Lyria journey. You should be able to produce currently valid proof of eligibility for the fare you have chosen at any time.


  • A. Some passes may be purchased in Europe at a higher cost. It is best to place your order before you departure to ensure that you have your paper documents in hand.


  • A. Each passenger is allowed 2 pieces of luggage and 1 carry-on bag.


  • A. Eurostar offers 3 classes of service: 2 for 1st class and 1 for 2nd class.

     Business Premier which offers priority express check-in at the terminals, a dedicated ticket desk for check in, access to the Eurostar Executive lounges, spacious reclining seats with generous legroom, wifi access at the terminals, a dedicated coach for business travelers, complimentary newspapers, 3-course meal with refreshments at your seat.

     Leisure Select offers spacious reclining seats with generous legroom, complimentary newspapers, and 3-course meal with refreshments at your seat.

     Standard class (2nd class) offers generous legroom and access to a bar-buffet car where a selection of food and beverages are available for purchase.



  • A. The minimum check-in time for passengers with Business First tickets is 20 minutes. For passengers boarding ski trains, and passengers holding regular tickets, check-in time is 30 minutes.


  • A. 1st Class seats often recline, there are fewer seats per car, and there is more space for luggage. On some high-speed trains, the price of a 1st Class ticket includes a meal. 1st class is generally quieter with more business and adult passengers.

    2nd Class accommodations are less expensive, but not as spacious, as there are more seats per car.

    For trips over 2 hours we recommend that you book 1st class.



  • A. You can use your Swiss pass in the whole Swiss Travel System: in all trains, Postbuses, ships, buses and even trams.


  • A. Sleeping accommodations vary according to the train and route. The most common compartments are Singles, Doubles and Couchettes. Some offer T3, T4, and Deluxe sleepers.


  • A. The standard of amount of luggage is 2 large items per person. Trains have either overhead storage racks throughout the car, storage room behind the back of your seat or luggage areas at the end of the car. There is no porter service available and all passengers are responsible for putting their own luggage on the train.

    Note: Luggage kept by the passenger and placed in the luggage racks remains under the sole responsibility of the traveler. The railroads assume no responsibility in case of loss, damage, or theft.



  • A. Go to our train times on our Train Tickets and Schedules select the number of passengers then click the box next to "Click this box if you have a Rail Pass". All results that are displayed will show you fares that are valid for passes. To insure you select the correct fare for your pass view the details. All passes that are valid with each fare are listed in the details.


  • A. First class on the Talgo 200 offers large, comfortable reclining seats, friendly staff to serve you drinks and light snacks at your seat and major routes have audio and video programs at your seat.

    Second class on the Talgo offers generous legroom, bar-buffet car offering a complete selection of food and beverages for purchase and major routes have audio and video programs at your seat.



  • A. Due to the limited availability on overnight trains, if you must change your sleeper reservation, try to do so immediately. You can visit the local station at least 24 hours prior to the train’s departure and see what is available. Be aware that your reservation change may be subject to local service fees and/or upgrade charges. Reservations are required for sleepers and couchettes on all overnight trains and can be made up to 60 days in advance.


  • A. The train you are requesting does not offer reservations. Please note the train time for your travel information. To board this train you will need your pass and can take any available seat.


  • A. This depends mainly on what Eurostar ticket you have. Business Premier passengers can check-in just 10 minutes before departure whereas Standard Premier and Standard passengers need to check-in 30 minutes before departure. To ensure you have time to go through the security checks and passport control, we would recommend you arriving at the station at least 45 minutes prior to your scheduled departure with Eurostar.


  • A. Breakfast is served before 11:00 a.m.; lunch is served between 11:00 a.m. and 2:00pm A snack is served between 2:00pm and 5:00pm Dinner is served after 5:00pm.


  • A. You can make reservations to travel on TGV Lyria trains up to 3 months before your travel date. To take advantage of the best fares, always try to buy your ticket as early as possible. And when buying your TGV Lyria tickets, check what exchange and refund conditions apply. Your fare type will be clearly stated on your ticket.


  • A. Austria, Benelux (includes Belgium, Luxembourg, Holland), Bulgaria/Serbia/Montenegro, Czech Republic, Croatia/Slovenia, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Norway, Portugal, Republic of Ireland, Romania, Spain, Sweden, and Switzerland.


  • A. Eurail Select Pass is only available in 1st Class for adults and children. Eurail Select Youth Pass is offered in 2nd class to travelers under age 26.


  • A. Eurostar Business Premier passengers will be offered a 3-course meal with refreshments at seat meanwhile in Standard Premier, you will get a light and cold meal with refreshments at seat. A bar buffet car with a selection of food and beverages for purchase is also available on Standard class.


  • A. Most major train stations have lockers or luggage storage available at an additional cost. Make sure you have some change available if you are planning to use a locker. We have information about luggage storage on our train station information pages.


  • A. On all domestic routes in France and all international routes that depart from France. When traveling round trip on an international route you will need to print both tickets before you depart.

    For more detailed information on how to use a French self service kiosk review: How do I retrieve my e-tickets at French train stations?



  • A. In some cases. Normally, your bicycle must be boxed and placed in a separate car, or it might have to be transported on a separate train. Extra charges may apply, and you must arrange bike transport locally. Bikes are allowed as checked luggage on the EC, IC, ICE, and TGV trains. The bike must be wrapped, with the wheels and pedals detached, and the handlebars parallel to the frame.


  • A. Like most high-speed train services, you’ll need to reserve a seat to travel on Frecciarossa trains. For holders of Eurail Global Pass, Eurail Select Pass (including Italy) / Eurail France-Italy pass / Eurail Greece-Italy / Eurail Italy Pass, just remember that you need to validate your pass before boarding a Frecciarossa train.


  • A. First class on the TGV offers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    When Premier service is offered for this train the service includes meal service and access to the TGV lounge at the train stations.

    Second class on the TGV Med offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. No, but you are eligible for a passholder fare on Eurostar, which travels from Paris or Brussels to London. For travel in Great Britain we offer BritRail products to help you travel around the country.


  • A. You can use your Eurail Italy pass throughout the entire Italian railway network. Eurail Italy pass holders are also entitled to several discounts and benefits on ferry crossings and more. For 1st class pass holders, transfers between Roma Fiumicino Airport and Roma Termini train station on the Leonardo Express and between Pisa airport and Florence central station are free.


  • A. A "point to point ticket" is a rail ticket valid on a specific route, between two city stations whereas a Eurail Italy pass offers unlimited rail travel in Italy from 3 to 10 days. If you’re planning to travel several times by train, buying a Eurail Italy pass will be a more affordable option that buying individual rail tickets.


  • A. A railpass month is counted as a calendar month. For example, a pass that begins on July 15th will expire at midnight on August 14th.


  • A. A youth pass is valid for any traveler who is 25 years of age and younger.


  • A. Eurostar Direct Services can connect you directly from London to Paris, but also Brussels, Lille, Disneyland Paris and on a seasonal basis to Avignon in summer and to the French Alps during winter with a single weekly connection.


  • A. Eurostar services offer three classes of service: 2 for first class (Business Premier and Standard Premier) and one for second class (Standard). Among the facilities offered for Eurostar Business Premier passengers, you’ll find priority express check-in in 10 minutes at the terminals, a dedicated ticket desk for check-in, access to the Eurostar Executive lounges, spacious reclining seats with generous legroom, Wi-Fi access at the terminals, a dedicated coach for business travellers, complimentary newspapers, and also a 3 course meal served at seat. Eurostar Standard Premier passengers, whose check-in is 30 minutes before departure, will be offered spacious reclining seats with generous legroom, complimentary newspapers and a cold meal served at seat. In the convenience of a comfortable carriage, Standard passengers will also be enjoying themselves with a vast variety of dishes they will find at a bar buffet car.


  • A. Dining cars are available on most long distance trains. Normally, you can just walk into most dining cars, sit down, and eat without a reservation, but you are welcome to make a reservation for a meal when mealtime is busy, or when the train attendant announces the opening of the dining car. If your train does not have a dining car, it is likely to offer passengers a buffet bar car. On local trains, there may be an attendant with a snack cart who travels from car to car, selling snacks and beverages.

    Train Dining cars are part of the train experience and is unrivaled by any other means of transportation. In some trains the quality of the food and the wine is up to the standard of a gourmet restaurant.



  • A. The AVE offers 2 first class options they are called Club class and Preferente class.

    Club class on the AVE offers access to the AVE lounges at the rail stations, large comfortable reclining seats, a selection of video and audio programs at your seat, and friendly staff serves you drinks and light snacks at your seat. This class of service offers tables for each seat.

    Preferente class on the AVE offers access to the AVE lounges at the rail stations, large comfortable reclining seats, a selection of video and audio programs at your seat, and friendly staff serves you drinks and light snacks at your seat.

    Tourist class (2nd Class) on the AVE offers generous legroom, a selection of video and audio programs at your seat and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. To begin using your pass, go to the ticket window at the rail station before boarding your first train and have a railroad official enter the first and last day of the validity on your pass. The railroad official will also stamp your pass and you will have to show your passport.


  • A. Heathrow Express arrives in London’s Paddington Station.


  • A. A passenger qualifies for Senior Fares at age 60 and over.


  • A. With most passes the pass will start the when you get your pass validated by a rail official.


  • A. Your railpass covers you to the border city of the country you are traveling in. You will need to purchase additional tickets to travel in any country not covered on your pass.

    If you are planning to travel to more than one city, you may want to consider upgrading your pass to cover an additional country.



  • A. Frecciarossa trains offer a full sit-down restaurant service, with a regularly changing menu of traditional Italian dishes. The restaurant is very modern and elegant. Alternatively, Frecciarossa trains also feature a coffee bar service offering fresh sandwiches, snacks, desserts and hot and cold beverages.


  • A.Yes! It is now possible to pay your train tickets or pass with several credit or debit cards. The number of cards, which can be used for a transaction, is limited to three. The credit or debit cards which are accepted by Rail Europe websites are Visa, Visa Electron, Master Card, Maestro, Amex et JCB. Please note the availability of those payment services depends on the customer’s country of residence.


  • A. Gatwick Express arrives in London’s Victoria Station.


  • A. No, Eurostar does not transport cars. You can transport your car on Le Shuttle, which carries cars through the Channel Tunnel. For reservations with Le Shuttle, please call 08705 35 35 35 or at www.eurotunnel.com.


  • A. The Swiss Family Card is a terrific value that allows children under 16 years of age to travel free when accompanied by a parent or legal guardian. The card is free, simply request one at the time you purchase your Swiss Pass. If you forget to mention it, then present your Swiss pass before boarding the train at any Swiss train station ticket window, at the time of validation and advise them that you need a Family Card. They will be able to provide you one.


  • A. Reservation is compulsory on TGV and if you are a pass holder, you still need to buy a TGV ticket. Among the passes available on TGV, you’ll be able to choose between Eurail Global, Eurail Select Pass or Eurail two country pass including France. France Rail Pass and France Rail Pass Premium are also among the possible options and offer last minute "Easy Access" reservations.


  • A. You can request 2 passengers in a double compartment. If there are no Double compartments available, you can then book a shared T3 but keep in mind, the third bed will be occupied by another passenger.


  • A. Yes, we recomand that you would purchase tickets and make your seat reservations prior to your departure so you can avoid fully booked trains and disrupting your travel plans.


  • A. On-board Eurostar, you are allowed two medium-sized cases (85cm at their longest length), and one piece of hand luggage per passenger. Any luggage over the allowance will be counted as excess luggage and will incur a fee. This will be arranged at the Eurostar terminal on your arrival.


  • A. A "point to point ticket" is a rail ticket valid on a specific route, between two city stations whereas a Eurail Select Pass offers unlimited travel in 3 to 5 adjoining countries on a total list of 24 countries. The Eurail Select Pass allows you to save money if travelling mainly by train from one country to another.


  • A. We offer an exclusive Rail Protection Plan that provides compensation to you in the case of loss or theft in Europe. The nominal fee is a small price to pay for some big peace-of-mind. The complete policy can be reviewed under "About Us".

    Note: The Rail Protection Plan fee is non-refundable and non-exchangeable.



  • A. Full Fare is an unrestricted ticket. It is fully exchangeable and refundable even after the departure date. For exchanges and refunds, your local Raileurope office must receive the ticket no later than 60 days after the train’s departure date. Click here to get the Contact Us adress.
     Value fare is non-exchangeable and non-refundable.
     Youth Fare (for travelers under 26 years of age) is exchangeable once in Europe before departure date. It is non-refundable.
     Passholder Fare (issued in conjunction with appropriate railpass) is exchangeable once in Europe. It is non-refundable.
     Senior Fare (for travelers 60 years of age and over) is exchangeable once in Europe. It is non-refundable.


  • A. The pass can be purchased up to 6 months before your first travel day. The pass must be validated within 6 months of the original date of issue.


  • A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.


  • A. In Comfort1 (First class), drinks and meal are included in the price of your Thalys ticket and served at your seat. Meal includes a choice of drinks, cold starter and main course, but also bread and dessert. In Thalys Comfort 2 (second class), you will get access to a bar-buffet car which offers a variety of food and refreshments.


  • A. Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Holland, Hungary, Italy, Luxembourg, Norway, Portugal, Republic of Ireland, Romania, Slovenia, Spain, Sweden, and Switzerland.


  • A. No. You have to buy your Eurail Select Pass before travelling to Europe. Eurail passes can be bought up to six months in advance of your travel date.


  • A. A Swiss Pass enables you to travel free of charge in the Swiss public transport services for periods ranging from four days to one month in 41 cities.


  • A. Rail passes for children are generally half the adult fare. Some passes do not offer a child pass. Child tickets are offered on most trains and vary by train type. They are generally about half of an adult ticket.

    The Swiss Pass allows children under 16 to travel free when they are traveling with a parent who is holding a Swiss Pass. On BritRail passes, children 5 through 15 are free with each paying adult.



  • A. Yes, non-smoking cars are available on all trains. Most high- speed trains are now completely non-smoking and all reservations are requested in non-smoking coaches when both options are available.

    There is no smoking on all trains in France, Italy, Norway, Germany, Austria, Sweden, Belgium, Netherlands, Luxemburg, and Switzerland.



  • A. All you’ll need is your e-ticket # (found on your confirmation email).

    Please note: there may be multiple e-ticket # for your itinerary.



  • A. Paper tickets will be sent to you by postal mail prior to departure.


  • A. First class on the TGV East offers ergonomic reclining seats with head and foot rests, non-smoking coaches, individual power outlets, reading light, ability to book a taxi for your arrival with staff on the train and a restaurant car offering a selection of food and beverages for purchase.

    Second class on the TGV East offers ergonomic reclining seats with head and foot rests, non-smoking coaches and a restaurant car offering a selection of food and beverages for purchase.



  • A. Yes. If there is no match between your passport and the information written on your pass the pass can be taken and kept by the train manager.


  • A. First class on the TGV Medoffers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    Second class on the TGV Med offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. Many passes offer travel days that are flexible. The 4 days of travel allow the traveler to choose the days that they want to travel in a 2 month time period.

    Example: If a pass is valid from July 1 to August 31. The traveler can then select 4 dates to travel on the train from July 1 to August 31. The days can be consecutive or non consecutive.



  • A. TGV Lyria is a high speed train and requires a compulsory reservation. Special pass holder fares are available if you carry a Eurail Pass covering France or Switzerland, Swiss Pass or France Rail Pass but subject to limited availability.


  • A. Most cites with airports are easily accessible by public transportation (Train, Bus, Subway or Taxi). The following airports listed have access to the downtown train stations: Amsterdam Schiphol, Athens, Barcelona, Berlin Schoenefeld, Birmingham, Brussels National, Cologne, Copenhagen, Dresden, Duesseldorf, Frankfurt, Geneva-Cointrin, Glasgow, Graz, Hannover, Krakow, Leipzig, London Gatwick, London Heathrow, London Stanstead, Madrid, Malaga, Manchester, Munich, Milan Malpensa, Newcastle, Nice, Nuremberg, Oslo, Palermo, Paris Charles de Gaulle, Pisa, Porto, Rome Fiumicino, Southampton, Stockholm, Stuttgart , Torino, Tronheim, Valencia, Vienna , and Zurich.


  • A. Swiss passes must be validated within 6 months of issuing date by a railway official in Switzerland (station’s desk) who also fills in the passport number. Swiss passes must be validated prior to boarding the first train.